Get in Touch
Have questions about our services? Need help with your booking? We're here to help you capture your perfect moments.
Send us a Message
Contact Information
snapmate@snapmatephoto.com
We typically respond within 24 hours
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Pacific Time Zone
Customer Support
Available 24/7 for urgent matters
Emergency bookings and technical issues
Frequently Asked Questions
How do I book a photographer?
Browse our photographer profiles, select your preferred photographer, and book directly through our platform.
What if I need to cancel my booking?
Cancellation policies vary by photographer. Check the photographer's profile for their specific cancellation terms.
How do I become a photographer on SnapMate?
Click "Join as Photographer" in our navigation to start the registration process and showcase your work.
Is my payment secure?
Yes, we use industry-standard encryption and secure payment processing to protect your information.